When you use Bewtiq, we may collect:

• 1.1 Personal Information: Name, email address, phone number, and payment details.
• 1.2 Usage of Information: Data on how you use the Platform, such as booking history, device information, and location data (if enabled).
• 1.3 Communications: Messages or inquiries you send via the Platform.

NB: Information shall only be collected with your consent or when you have agreed to use our services.

We process your personal data based on one or more of the following legal grounds:

• Your consent
• The necessity of processing for the performance of a contract
• Compliance with legal obligations
• Our legitimate interests, provided your fundamental rights and freedoms are not infringed

We use the collected information to:

• Provide and improve our services
• Process bookings and payments
• Share essential booking details, such as your phone number, with service providers to facilitate communication
• Use your location (if enabled) to recommend salons and services near you
• Communicate with you about your account or services
• Send promotional offers and updates (you can opt out anytime)
• Ensure platform security and prevent fraud

4.1 We may share your information with:

• Service Providers: To facilitate bookings and services (e.g., sharing your phone number with beauticians to communicate directly or business addresses to locate service providers)
• Payment Processors: To process payments securely
• Legal Authorities: If required by law or to protect our legal rights

4.2 Third-Party Data Processing Agreements: All third-party data processors are bound by written agreements that require them to protect your information and act only on our instructions.

4.3 International Data Transfers: If we transfer your personal data outside Nigeria, we ensure appropriate safeguards are in place or obtain your explicit consent, in line with the NDPA 2023.

4.4 Confidentiality: All information shared is treated with confidentiality. Only essential information required to provide services (e.g., business location, customer phone numbers) is shared with relevant parties.

We are committed to safeguarding your personal information and employ a combination of secured systems and practices to do so. These include encryption, secure servers, and other measures to protect both secured and unsecured information.

However, no system is entirely secure. While we strive to protect your data, we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to:

• Access and request copies of your data
• Correct or update inaccurate information
• Delete your account and associated data
• Opt in to join for consent to use our services
• Opt out of marketing communications
• Lodge a complaint with the Nigeria Data Protection Commission (NDPC) or FCCPC

To exercise these rights, contact us at support@bewtiq.com.

We use cookies and similar technologies to:

• Improve your experience on the Platform
• Analyze usage trends and performance

You can manage cookie preferences through your browser settings.

We shall only retain your data on our systems for a period of 20 months and it shall be deleted in the case of inactivity. This is for transparency and data minimisation. Only the personal information of active users shall be retained on our systems.

For all data protection inquiries, please contact at: support@bewtiq.com

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Platform or other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting).

For questions or concerns about your privacy, contact us at: support@bewtiq.com